Services
Whether your needs include batch document processing, OCR/ICR form processing, or other enhancements, we can customize IntellaScan™ to meed your specific business requirements.
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If your business requirements include integration with 3rd-party ERP, BPM, DM, ECM applications or other legacy systems then, our team of highly-skilled and experienced .NET developers can extend IntellaScan™ to meet your needs.
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From telephone technical support to remote installation support to configuration assistance, we're here to make sure that your implementation of IntellaScan is successful.
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Support Services
We are committed to providing world-class support for IntellaScan™ and all of our Intellagent software products.
Technical Support
Our technical support staff is available to assist you to resolve and question or problem that you may have related to our products or solutions.
Hours of Operation:
Monday - Friday 10:00am - 6:00pm Eastern Time (GMT - 05:00)
Per incident support fees may apply.
Hours of Operation:
Monday - Friday 10:00am - 6:00pm Eastern Time (GMT - 05:00)
Per incident support fees may apply.
Remote Installation Support
Our technical support staff can also assist you in getting your IntellaScan™ installation up and running smoothly.
Whether over the phone or remotely connect to your PC through our hosted e/pop® web conferencing system we can assist you with any questions or issues that you may have during the initial installation and configuration.
Please contact us at the hours and number shown above.
Per incident support fees may apply.
Please contact us at the hours and number shown above.
Per incident support fees may apply.
Configuration Assistance
IntellaScan™ for Microsoft Dynamics™ is highly configurable - allowing you to add or change most of the pre-configured profiles and destinations.
Additionally, you can place the Scan Document button on the toolbar of any custom CRM entity and even modify the layout and attributes of the Scan and Scanners entity forms to suit your needs.
Our staff is available to assist you in configuring IntellaScan™ to meet your specific business document processing needs. Please contact us through our technical support team or through your Partner Program account manager for more information about this service.
Hourly configuration support fees may apply.
Our staff is available to assist you in configuring IntellaScan™ to meet your specific business document processing needs. Please contact us through our technical support team or through your Partner Program account manager for more information about this service.
Hourly configuration support fees may apply.
